Privacy Policy

Introduction

At https://marmalade-felines.scoopsurge.com (referred to as “Marmalade Felines” or “we”), we are committed to maintaining a transparent and secure environment for our users’ personal information. This Privacy Policy describes how Marmalade Felines collects, uses, and protects the data of individuals who interact with our website, applications, services, and products. Our primary goal is to ensure compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Privacy Act (UCPA), Utah, USA
Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our digital presence, encompassing:

Our official website at https://marmalade-felines.scoopsurge.com.
Any applications or software developed and maintained by Marmalade Felines.
Services offered through our platforms, including but not limited to newsletters, email communications, and customer support interactions.
Products available for purchase on our website or through associated services.

Important Note: This policy does not extend to third-party websites, applications, products, or services that you may access through links or integrations on our platform. These entities have their own privacy policies governing data collection and usage, so we encourage users to review these separately.

Processing Activities

This Privacy Policy outlines the following activities related to your interactions with Marmalade Felines:

Account Management: When you use our applications or services as an authorized user, we collect and process account information such as usernames, passwords, and profile details.
Payments and Financial Information: We securely process payment data, including cardholder names, card numbers, expiration dates, and security codes, for transactions on our platform.
Purchase History: Details of your purchases, including products bought, quantities, and transaction dates, are stored for record-keeping and analytics purposes.
Mobile Device Data: We may collect unique identifiers from your mobile device when you use our applications, such as IP addresses, device types, operating system versions, and push notification preferences.
Location Data: With your consent, we can access location data to provide personalized services or location-based content.
Feedback and Reviews: We encourage users to share feedback, which may include personal information if voluntarily provided.
Social Media Interactions: When you interact with us on social media platforms, we may collect social media profile information for the purpose of community engagement.
Product Interaction: Data related to your use of our products, including preferences, settings, and usage patterns, is used to enhance user experience and personalize content.

Personal Data Collection

Marmalade Felines collects several types of personal data, including but not limited to:

Account Information: This includes usernames, email addresses, passwords (hashed and salted for security), profile pictures, and any other details you choose to provide when setting up an account.
Payment Information: Cardholder names, card numbers, expiration dates, CVV/CVC codes, and billing addresses are collected for processing transactions securely.
Financial Information: Details related to your financial status or creditworthiness may be obtained through third-party payment processors to facilitate transactions.
Purchase Information: Records of purchases made on our platform, including product details, quantities, prices, and transaction dates, are maintained for internal record-keeping and analytics.
Mobile Device Data: Unique identifiers, such as IP addresses, device types, and operating system versions, help us provide personalized services and improve application performance.
Location Data: With your consent, we may access location data to offer location-specific content or services.
Feedback and Communication Data: Personal information you voluntarily share when providing feedback, filling out surveys, or contacting our support team.
Social Media Profiles: Information from your social media accounts when you interact with us on these platforms (with your permission).
Product Usage Data: Details of how you interact with our products, including preferences, settings, and usage patterns, are used to enhance user experience and provide personalized content.

Data Usage

The primary purposes for collecting and processing personal data include:

Providing and improving our services: We use your information to deliver the products and services you request, maintain account security, and personalize your experience.
Communication: Your contact details enable us to send transactional communications (e.g., order confirmations, shipping updates) and marketing emails based on your preferences.
Customer Support: Personal data helps our support team understand and address your inquiries or issues efficiently.
Analytics and Research: Aggregated and anonymized data is used for market research, product development, and to enhance the overall user experience.
Compliance with Legal Obligations: We may process data when required by law, to protect our rights, or to prevent potential harm or illegal activities.

Data Security

Marmalade Felines prioritizes the protection of personal data through various security measures:

Encryption: Data is encrypted during transmission and at rest using industry-standard encryption protocols.
Secure Servers: Our servers are maintained in secure facilities with access controls to protect against unauthorized access.
Access Controls: Only authorized personnel have access to sensitive data, and they are required to maintain confidentiality.
Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.
Data Backup: Regular backups ensure data integrity and enable recovery in case of system failures or security incidents.

User Rights (Based on Geographical Location)

Depending on your location, you have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and receive a copy of it.
Rectification: If your information is inaccurate or incomplete, you have the right to ask for its correction.
Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your data from our systems.
Restriction: You can ask us to restrict the processing of your personal data in specific situations.
Portability: Upon request, we will provide you with a copy of your data in a format that allows for its transfer to another controller.
Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing or profiling.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website.

Changes to Privacy Policy

Marmalade Felines reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and we encourage users to review it periodically for any updates.

Contact Information

For any questions related to this Privacy Policy, data-related inquiries, unsubscribe requests, or general inquiries, please contact us:

Email: [email protected]
Address: [Provide physical address if applicable]